FAQ

  • Do I need to go to a clinic?

    • No, you can order MOD online. We ask you to provide a self scan or some photos and measurements. 


  • What is the self-scan?

    • Recent AI-powered technologies made it possible for everyone to make a 3d scan in just 15 minutes!

    All you need is just your smartphone and the app.  


    ***picture***


    • Easy 
    • Faster - you don’t need to book an appointment etc do ii any time you want at home
    • It is completely free

    For iPhone models with LiDar sensor you need to use Polycam App

    Link

    List of supported models

    Instructions (inlc video)


    IPhone models without LiDar sensor you need to use Reality Scan App

    Link

    List of supported models

    Instructions (inlc video)


    For Android and any other phones you need to take photos with your phone or a camera following the guide, upload it to Google Drive and we’ll process it ourself.

    Camera requirements

    Instructions (inlc video)


    If you have any troubles with iPhone Apps you can also go with the photos (but Apps do it much better and you can see and control the result easily)


  • Do I need a 3d scan?

    • There is no more need to have a professional 3d scan to have a MOD. We work with self-scans and/or photos and measurements. Link to a self scan answer


    If you have an up to date professional 3d scan done before you are free from making it yourself or sending photos, just send it to us.



    • How do the covers attach to my prosthesis?
    • After I've made an order, how long will it take to receive my cover?
    • Do I need to pay now?
      • What material are the covers made out of?
    • How durable are the covers?

    •

      They are durable for everyday casual wear. MODs aren’t shock-proof. Don’t wear it for any sport or any extremal activities. 

      Take care of it like you take care of …. (what wardrobe item is comparable? sun-glasses? too fragile….)
      • Are these covers waterproof?

      MODs are waterproof itself but it doesn't make your prosthesis waterproof.

      But MODs protect your prosthesis against splashes, dirt and dust.
      • Can the covers be adjusted?
        • Why are there different prices? What's the difference?
        • What if I’m going to change smth in my prosthetic?
    • What is the warranty policy?

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